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After sales service


Gongyi Yixiang Water Supply Material Co., Ltd. always adheres to the business philosophy of "all for the glory of customers, we pursue excellence, build quality, and grow in profit", and do a good job of pre-sales, sales and after-sales service Provide warm service to customers. Our service network reaches every place where our products are sold. As long as the customer has any requirements, our service staff will give customers a satisfactory answer within 24 hours!
Enterprise tenet: integrity-based, quality first, business creed: customer satisfaction is our eternal pursuit. Service tenet: responsible for each process, responsible for each type of product, responsible for each user
1. Accept customer consultation, determine the scale of use and provide purchase plans according to customer needs;
2. Provide relevant technical documents to customers in a timely manner;
3. Equipment debugging for customers for free;
4. Provide original spare parts timely and quickly;
5. Receive technical consultation 24 hours to provide technical diagnosis for customers;
6. After receiving the fault notification, the maintenance personnel will be in place to eliminate the fault.
7. Assist customers in system upgrades, equipment and mold updates;
8. Regularly return to customers, solicit feedback, and realize two-way communication with customers.

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Copyright: Gongyi Yixiang Water Supply Material Co., Ltd. 粤 ICP 备 14009555 号
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